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HUGO PRINCIPLES


With their health information consolidated and normalized in Hugo, people can choose to securely share their data with researchers and industry partners using a novel approach that we call a “People Powered Data Partnership”.

A People Powered Data Partnership works when trust exists between people who generate - and hold data, and those who need data to do their work. Hugo develops that trust by adhering to strict trust principles and cultivating relationships between people and a vetted community of data users. This new paradigm has the potential to spur a transformative ripple effect throughout the healthcare system.


Strong partnerships are built on mutual respect and trust.
The following principles help us earn the trust of our users:

TRANSPARENCY: A necessary foundation

  • Clear and concise privacy notice
  • Privacy center to advance understanding of privacy policies
  • Permission required for the use of all data

PARTNERSHIP: Building strong communities

  • Communities, not cohorts
  • Participants and partners, not research subjects
  • Opportunities for data holders and data users

ACCOUNTABILITY: Working with you

  • Provide a modern, tech-enabled research experience
  • Work on behalf of healthcare consumers to obtain and use their own health information
  • Frictionless, digital, real-time data flow

SECURITY: Our highest priority

  • Adherent to FTC Security by Design principles
  • Physical, administrative and technical safeguards
  • Data always encrypted in motion and at rest